Privacy Policy

100mL Privacy Policy

Effective Date: August 25, 2025

100mL (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit shop100ml.com, make a purchase, or engage with our services, including our SMS and email communications, loyalty program, and community platform.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, billing/shipping address, email address, phone number, and payment details when you place an order.

  • Account Information: login credentials, purchase history, loyalty program activity, and preferences if you create an account or join the 100mL Community.

  • Marketing Information: email and SMS subscription details, communication preferences, responses to campaigns, and participation in promotions.

  • Technical Information: IP address, device type, browser, cookies, and site usage data.

  • User-Generated Content: posts, chats, or Q&A activity within the 100mL Community.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support and manage returns.

  • Operate our loyalty and rewards program.

  • Communicate via email, SMS, or push notifications (with your consent).

  • Personalize product recommendations and offers.

  • Improve our website, ads, and services.

  • Comply with legal and regulatory requirements.

3. Sharing of Information

We may share your information with:

  • Service Providers: payment processors, shipping carriers, SMS/email providers, IT/hosting services, and analytics partners.

  • Business Partners: trusted partners we collaborate with for curated travel and wellness experiences.

  • Legal Requirements: if required by law, regulation, or court order.

We do not sell or rent your personal information.

4. Cookies & Tracking

We use cookies, pixels, and tracking technologies to:

  • Remember your preferences.

  • Measure performance of ads and campaigns.

  • Analyze site traffic and shopping behavior.

You can manage cookies through your browser settings.

5. Your Rights

Depending on where you live (e.g., under GDPR or CCPA), you may have rights to:

  • Access, update, or delete your personal information.

  • Opt-out of targeted advertising.

  • Withdraw consent to marketing communications.

  • Request a copy of the information we hold about you.

To exercise these rights, email us at [Insert Contact Email].

6. Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Security

We use industry-standard encryption and security practices to protect your data. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

100mL does not knowingly collect or market to individuals under 16. If you believe we have collected information from a child, contact us immediately.

9. Marketing & SMS

By providing your phone number and opting into SMS, you agree to receive recurring text messages (e.g., order updates, promotions, community invitations). Message and data rates may apply. You can reply STOP at any time to unsubscribe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” above.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact us at:
100mL Customer Care
Email: cc@shop100ml.com